At the Hotel IPV Palace & SPA we have always aimed to offer our guests the best experience, as well as to guarantee health and well-being during their stay, maintaining our commitment to high quality standards in facilities and services.
Due to the new situation and adapting to the current measures and protocols regarding Covid-19, the IPV Palace & SPA team, together with our certified advisors, continue to apply a strategy of continuous transformation and evolution of operations and services, following the recommendations from the competent authorities and the World Health Organization (WHO), to ensure that both the stay of our guests, as well as their relationship with employees and collaborators, is done in the best conditions of safety and quality.
Within this strategy, we have updated cleaning, hygiene and social distancing measures, in addition to specialized training for all our staff in preventive measures against COVID-19. These hygiene and protection measures support the activity of our Hotel in an environment of safety and trust.
Our large outdoor and indoor open spaces promote social distancing and ensure the safety of guests and employees. However, the Hotel, as a reinforcement measure, has limited its maximum occupancy between 60 and 70%, except for more restrictive legal regulations, and has limited and / or eliminated any service and / or activity that may cause doubts about the spread of the virus.
The entire team at the Hotel IPV Palace & SPA is committed to building a safe environment responding to current needs, but without forgetting and ensuring that your experience with us remains unforgettable.